UX & New Work - How the two can achieve great things together

With our focus on good UX, we have been intuitively working according to the New Work principles for years.

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What is New Work and how do we live it at interfacewerk?

Today we're talking about a topic that has been around for a few years now, namely the topic of New Work or Work 4.0. Traditional rigid work models are increasingly being replaced by more flexible work models. We at interfacewerk have been working intuitively according to New Work principles for years. This means that our company culture, our vision and our mission (good UX) have always made it easy for us to bring the UX idea into our daily work. We think it's no longer about work-life balance, i.e. the balance between two opposing poles leisure vs. work. It's about work-life integration, i.e. the flexible integration of work into everyday life. It's about the freedom to organize your working day in the way that suits you best. This requires trust in the team and a change in thinking on the part of managers.

New working models

New Work is also about replacing traditional attendance-based work models. And with results- and impact-based work models. Unfortunately, it's still really common in many companies that you have to "sit out" a certain amount of time in the office.

New Work is about impact and the goals that are achieved. In our job interviews, too, we are noticing more and more that people are concerned about the visible impact they achieve with their work. Goals are shifting more and more toward doing something meaningful and valuable with their working time. That's what we try to give, of course: a meaningful and fulfilling workplace. The fulfillment of one's own goals, growth, flexibility, further development are playing an increasingly important role in the choice of job today.

Covid and the associated increase in remote work is welcome, but what is really tragic is when superiors exploit this in the exact opposite direction (less instead of more freedom). Just because you no longer have a commute, for example, doesn't mean you're available 24/7. Remote work should help establish a healthy work-life integration. That is, that private everyday life and professional everyday life play more into each other's arms and thus, for example, family life becomes more flexible and less stressful.

How does New Work work and what does it have to do with UX?

Rethinking is sometimes difficult even for us. But since we deal with UX on a daily basis in projects, we find that UX can also help in the New Work movement and facilitate rethinking. Especially when it comes to making decisions as a team. Traditionally, leaders make decisions based on their position and not necessarily on facts. In New Work, decision-making is democratized. That is, suddenly everyone in the team can have an opinion and incorporate it into the decision-making process. But is this really such a good thing and how can decision-making be optimized by combining New Work and UX? You'll find the answer in this episode!

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